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Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment

Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment

Feb, 2020 | Video

The business system known as Lean has proven its effectiveness in manufacturing and a variety of other sectors, but has not yet made much of an impact is in professional white-collar industries. Ken Eakin explains this is a matter of Lean being poorly understood, and therefore poorly applied, in the knowledge economy.

The next frontier in healthcare innovation

The next frontier in healthcare innovation

Sep, 2019 | Article

How can the healthcare system best accommodate AI? How will it affect the role of the clinicians, teams and industry vendors? All of these questions — and more — were tackled at the inaugural Sandra Rotman Centre for Health Sector Strategy Conference. Interview with Zayna Khayat and Chris Ferguson with Kate Steinmann.

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