Research Keyword

Sometimes, saying “no” to a boss or client is unavoidable — but it doesn’t have to feel like a career risk. The latest Manage This! unpacks the art of turning down requests with confidence, clarity and tact.

A late report might cost you more than just your time. New research suggests people view tardy work as sub-par, and it might cost you reputation points.

Urgency and speed are the antithesis to accuracy. So in this frenetic workplace culture, how can we all shift gears and take a pause, and how does this help make us more efficient?

Amid growing use of AI, soft skills are more in-demand than ever. To fill the gap, we need common language for identifying, describing and measuring these skills.

Fear that artificial intelligence will make workers obsolete shouldn't be ignored. To get employees on board, leaders need to properly sell how AI will make workers' lives better.

The supply chain took the spotlight during the pandemic, thanks to shipping and manufacturing issues making getting parts and products a challenge. But how does it work? And can it be improved? The latest Office Hours has the answers.

Workaround doesn't have to be a dirty word. There are real innovations in exploiting loopholes, piggybacking on the work of others, finding roundabout solutions or settling for the next best solution.

Kicking off the second season of Rotman Executive Summary, professor John Trougakos explores how companies can reduce the hours employees work, without reducing productivity.