Research Keyword

When it comes to ordering food at a restaurant, does prioritizing online and mobile orders create a worse experience for walk-in customers? New research suggests yes.

Come to the bargaining table prepared with these strategies and you’ll be able to navigate even the most challenging of negotiations, says professor Geoffrey Leonardelli.

How do you evaluate whether an out-there idea is worth your time? How do you justify the cost when the ROI is unknown? To say yay or nay to an innovative idea, you need the right information first.

New research suggests that sometimes, personal connections — particularly at the C-suite — can strengthen supplier relationships and benefit the bottom line.

Shifting a company's culture is no easy task, and research on the subject is light. But one thing is clear: both leaders and employees need to buy in.

Bathroom lineups remain an under-studied area when it comes to office design. What can restroom wait times tell us about gender inequity, and how can we make it more equitable?

Revenue and positive social impact — can social enterprises maximize both simultaneously? Researchers say there’s a way

A Rotman professor takes a novel approach to tracking down COVID-19 infected households and neighbourhoods.