Every team has them — the steady Eddies. The dependable-but-not-dazzling folks who show up, get the job done and rarely make a splash. While it’s tempting to turn to your star performers over and over again, relying on your A-team alone is a risky game. What happens if they leave or are promoted? What if, by over relying on them, you burn out your high-performers? Or worse, what if your so-called average employees view your leadership as apathetic and unsupportive?

In this episode of Manage This!, we chat with Alyson Walker, Rotman alumna (MBA ’05) and SVP at Wasserman, about how managers can tap into the full potential of their so-called “B team.” She explores what motivates your middle-of-the-pack employees, why regular check-ins matter more than you think, and why it's important to celebrate wins — even when they’re not splashy. 

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