AI, Analytics and Big Data Can AI be better trained? New research suggests yes May, 2023 | Article A new study reveals that training AI systems with normative labels rather than factual ones significantly improves their accuracy in predicting human normative judgments. Keywords: artificial intelligence automation best practices disruption education and training machine learning start-ups technology Efficiency and Operational Performance Rethinking work post pandemic? Keep these 4 lessons in mind Oct, 2022 | Video While everyone talks about hybrid work and quiet quitting, Lynda Gratton explores longer-term societal changes, and their ultimate impact on how we design office experiences. Keywords: automation CEOs disruption economics employee retention employment equality sustainability Efficiency and Operational Performance Blend popular results with a bit of variety to hook online shoppers Nov, 2021 | Article Introducing variety into popular product recommendations can increase customer engagement by upwards of 30 per cent, a new study shows. Keywords: analytics artificial intelligence automation behavioural economics behavioural science consumer behaviour decision making machine learning Efficiency and Operational Performance Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment Feb, 2020 | Video Watch as Ken Eakin explains the business system known as Lean, its effectiveness in manufacturing and other sectors and poorly applied in the knowledge economy. Keywords: automation behavioural economics business history efficiency management operational performance productivity strategy AI, Analytics and Big Data Rotman Management Magazine Speaker Series: Machine Learning in Business: Issues for Society, winter 2020 Feb, 2020 | Video Teaching machines to behave intelligently raises a number of difficult issues for society, says professor John Hull, a video entitled Machine Learning in Business. Keywords: artificial intelligence automation big data decision making financial markets machine learning technology AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
Efficiency and Operational Performance Rethinking work post pandemic? Keep these 4 lessons in mind Oct, 2022 | Video While everyone talks about hybrid work and quiet quitting, Lynda Gratton explores longer-term societal changes, and their ultimate impact on how we design office experiences. Keywords: automation CEOs disruption economics employee retention employment equality sustainability Efficiency and Operational Performance Blend popular results with a bit of variety to hook online shoppers Nov, 2021 | Article Introducing variety into popular product recommendations can increase customer engagement by upwards of 30 per cent, a new study shows. Keywords: analytics artificial intelligence automation behavioural economics behavioural science consumer behaviour decision making machine learning Efficiency and Operational Performance Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment Feb, 2020 | Video Watch as Ken Eakin explains the business system known as Lean, its effectiveness in manufacturing and other sectors and poorly applied in the knowledge economy. Keywords: automation behavioural economics business history efficiency management operational performance productivity strategy AI, Analytics and Big Data Rotman Management Magazine Speaker Series: Machine Learning in Business: Issues for Society, winter 2020 Feb, 2020 | Video Teaching machines to behave intelligently raises a number of difficult issues for society, says professor John Hull, a video entitled Machine Learning in Business. Keywords: artificial intelligence automation big data decision making financial markets machine learning technology AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
Efficiency and Operational Performance Blend popular results with a bit of variety to hook online shoppers Nov, 2021 | Article Introducing variety into popular product recommendations can increase customer engagement by upwards of 30 per cent, a new study shows. Keywords: analytics artificial intelligence automation behavioural economics behavioural science consumer behaviour decision making machine learning Efficiency and Operational Performance Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment Feb, 2020 | Video Watch as Ken Eakin explains the business system known as Lean, its effectiveness in manufacturing and other sectors and poorly applied in the knowledge economy. Keywords: automation behavioural economics business history efficiency management operational performance productivity strategy AI, Analytics and Big Data Rotman Management Magazine Speaker Series: Machine Learning in Business: Issues for Society, winter 2020 Feb, 2020 | Video Teaching machines to behave intelligently raises a number of difficult issues for society, says professor John Hull, a video entitled Machine Learning in Business. Keywords: artificial intelligence automation big data decision making financial markets machine learning technology AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
Efficiency and Operational Performance Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment Feb, 2020 | Video Watch as Ken Eakin explains the business system known as Lean, its effectiveness in manufacturing and other sectors and poorly applied in the knowledge economy. Keywords: automation behavioural economics business history efficiency management operational performance productivity strategy AI, Analytics and Big Data Rotman Management Magazine Speaker Series: Machine Learning in Business: Issues for Society, winter 2020 Feb, 2020 | Video Teaching machines to behave intelligently raises a number of difficult issues for society, says professor John Hull, a video entitled Machine Learning in Business. Keywords: artificial intelligence automation big data decision making financial markets machine learning technology AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
AI, Analytics and Big Data Rotman Management Magazine Speaker Series: Machine Learning in Business: Issues for Society, winter 2020 Feb, 2020 | Video Teaching machines to behave intelligently raises a number of difficult issues for society, says professor John Hull, a video entitled Machine Learning in Business. Keywords: artificial intelligence automation big data decision making financial markets machine learning technology AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
AI, Analytics and Big Data Separating fiction from reality and embracing an AI future Jan, 2020 | Article Countering fears of AI and automation anxiety, Ken Goldberg, the UC Berkeley professor and CEO of Ambidextrous Robotics, emphasizes the positive potential of AI to give us more time to do what we do best. Keywords: artificial intelligence automation big data disruption employment machine learning productivity start-ups AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
AI, Analytics and Big Data Unlocking the future of customer service: AI-powered virtual agents and the science of intent Jan, 2020 | Article Intent is knowable. Based on context — who is calling, where you are located, the time of day and other information — a virtual agent can rapidly identify what you are looking for. P.V. Kannan breaks down how AI can improve the customer experience and interactions. Keywords: analytics artificial intelligence automation behavioural science consumer behaviour decision making machine learning technology Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next
Efficiency and Operational Performance Unlocking savings: How minimum advertised price benefits online shoppers and fuels competitive markets Dec, 2019 | Article Online shoppers may be pleasantly surprised when their product price drops during checkout. They can probably thank MAP restraint. Keywords: automation competition consumer behaviour customer retention innovation psychology technology Previous 1 2 3 Next