Research Keyword

How do small, targeted actions create massive ripple effects in business and society? Malcolm Gladwell joined the Visiting Experts podcast to talk about his book Revenge of the Tipping Point.

In the world of shopping, consumers subscribe to the notion of "what goes around, comes around." Following bad behaviour, they're more likely to treat their next destination more kindly, new research finds.

Mentorship and sponsorship are powerful opportunities, not to be taken lightly. To truly support your mentee and make the relationship meaningful, consider these factors.

A psychologically rich life, filled with a wide variety of interesting and perspective-changing experiences, is distinct from a happy or meaningful one. Is there a recipe to get all three?

Judgmental people get a bad rap, but is judging people always a bad thing? It turns out, there is a skill to being a good judge of character. Richard Davis joined us to kick off the third season of Rotman Visiting Experts to offer a framework for judging people more effectively.

Empathy feels like the last hurdle for a truly human artificial intelligence, but an AI that can simulate human empathy might be a boon for certain fields...if it's deployed correctly.

Why are some commercials just so bad? How will AI change advertising? And how do marketers know what I want, anyway? Professor David Soberman answers these questions and more on the latest Rotman Office Hours.

Storytelling is key to almost every aspect of business. So what keeps consumers, investors and audiences tuned in? It's all about reversals of fortune, new research finds.