Research Keyword

Are you a cynic? How about your team? It turns out cynicism spreads like the plague, and leaders need to get to the root cause and address the toxicity or risk having it spread out of control.

Can you change your reputation? Is office gossip always a bad thing? And what can a great reputation mean for your career? Here's what the research says.

Don't write off negative emotions. New research suggests people tend to be nicer, more cautious and think through more possibilities when they're sad.

Managers can often feel trapped between their leaders' and employees' needs. But there are negotiation strategies to navigate these conflicts.

In an increasingly conflicted world, it's time for the traditional goal of conflict resolution - coming to an agreement - to change. Here's a new framework for negotiations.

As the world becomes more polarized, companies are being pulled into the maelstrom. On the latest Executive Summary podcast, assistant professor Rhia Catapano explains how brands can weigh in more effectively.

Unprocessed feelings never go away, and they can even harm your career. Associate professor Maja Djikic joined the Executive Summary to talk about how everyone can foster this crucial skillset.

People with high empathetic accuracy have better-quality relationships. But if you’re not good at it, it’s a skill that can be learned with training.