Groundbreaking ideas and research for engaged leaders
Rotman Insights Hub | University of Toronto - Rotman School of Management Groundbreaking ideas and research for engaged leaders
Rotman Insights Hub | University of Toronto - Rotman School of Management

Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment

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Ken Eakin


Ken Eakin (Rotman MBA ’13) is a senior advisor, operational excellence at Export Development Canada (EDC), a government-owned financial services company that runs on commercial principles. Based in Ottawa, Ken has been a Lean coach to EDC leaders at all levels, including senior executives, in the areas of financing, insurance, corporate finance, IT and corporate services of EDC. He’s the author of Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment (Routledge, 2019).