Research Keyword

"If AI didn’t offer such massive opportunities... we’d likely regulate it out of existence." On the latest episode of the Rotman Executive Summary podcast, professor Dan Trefler explores the double-edged sword of regulating artificial intelligence.

Evidence is mounting that AI will have the greatest impact on tasks performed by high-wage workers — and will provide new opportunities for those at the lower end of the scale.

Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture.

As organizations grapple with the "existential threat" of artificial intelligence, another issue should remain top of mind: How we're unintentionally introducing bias into the programs that might be making our decisions.

A new study reveals that training AI systems with normative labels rather than factual ones significantly improves their accuracy in predicting human normative judgments.

While everyone talks about hybrid work and quiet quitting, Lynda Gratton explores longer-term societal changes, and their ultimate impact on how we design office experiences.

Introducing variety into popular product recommendations can increase customer engagement by upwards of 30 per cent, a new study shows.

Watch as Ken Eakin explains the business system known as Lean, its effectiveness in manufacturing and other sectors and poorly applied in the knowledge economy.