Research Contributor

From setting strategy, establishing organizational mission and values, and selecting the right talent, the skills of healthcare leadership are changing.

Peter Drucker famously called hospitals “the most complex form of human organization we have ever attempted to manage.” Professor Brian Golden looks at the scope of the complexity and how management strategy can help find a way forward.

When COVID-19 spread through seniors' residences across Canada, it opened our eyes to the deplorable state of so many of the nation's long-term care homes. In this conversation with Rotman's Brian Golden and Leslee Thompson, health reporter André Picard discusses the crisis in eldercare, and suggests ways to help mend a broken system.