Efficiency and Operational Performance The path to true supply chain resilience: Stop reacting, start designing Sep, 2025 | Opinion Geopolitical upheaval, technological leaps and lingering crises have left supply chains on shaky ground. Associate professor Andre Cire offers a path to real resilience. Keywords: conflict management corporate longevity disruption efficiency machine learning operational design operational performance supply chain management Sustainability and Social Impact The climate cost of convenience: Gig workers are paying the price Aug, 2025 | Article Extreme weather is hurting delivery workers and platforms’ long-term reliability, new research finds. Keywords: cities climate change corporate social responsibility global economy operational design operational performance sharing economy social movements Governance and Risk Management When familiarity clouds oversight: Overcoming in-group bias at work Jul, 2025 | Article In-group bias can undermine even the most regulated industries, but professionalism might be the antidote. Keywords: behavioural science best practices corporate culture crisis management governance operational design psychology risk management Efficiency and Operational Performance What’s in the box: How mystery sells…and when it doesn’t Jul, 2025 | Article Blind boxes gamify commerce, but the mystery-driven model doesn’t work equally well for all products, new research finds. Keywords: consumer behaviour decision making operational design operational performance psychology supply chain management value creation AI, Analytics and Big Data Customer strategy in the age of AI: The 5 promises of personalization Jun, 2025 | Article As artificial intelligence continues to mature, personalization will seep across every sector. Is your business ready? Keywords: artificial intelligence automation behavioural economics consumer behaviour customer retention disruption machine learning operational design Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Sustainability and Social Impact The climate cost of convenience: Gig workers are paying the price Aug, 2025 | Article Extreme weather is hurting delivery workers and platforms’ long-term reliability, new research finds. Keywords: cities climate change corporate social responsibility global economy operational design operational performance sharing economy social movements Governance and Risk Management When familiarity clouds oversight: Overcoming in-group bias at work Jul, 2025 | Article In-group bias can undermine even the most regulated industries, but professionalism might be the antidote. Keywords: behavioural science best practices corporate culture crisis management governance operational design psychology risk management Efficiency and Operational Performance What’s in the box: How mystery sells…and when it doesn’t Jul, 2025 | Article Blind boxes gamify commerce, but the mystery-driven model doesn’t work equally well for all products, new research finds. Keywords: consumer behaviour decision making operational design operational performance psychology supply chain management value creation AI, Analytics and Big Data Customer strategy in the age of AI: The 5 promises of personalization Jun, 2025 | Article As artificial intelligence continues to mature, personalization will seep across every sector. Is your business ready? Keywords: artificial intelligence automation behavioural economics consumer behaviour customer retention disruption machine learning operational design Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Governance and Risk Management When familiarity clouds oversight: Overcoming in-group bias at work Jul, 2025 | Article In-group bias can undermine even the most regulated industries, but professionalism might be the antidote. Keywords: behavioural science best practices corporate culture crisis management governance operational design psychology risk management Efficiency and Operational Performance What’s in the box: How mystery sells…and when it doesn’t Jul, 2025 | Article Blind boxes gamify commerce, but the mystery-driven model doesn’t work equally well for all products, new research finds. Keywords: consumer behaviour decision making operational design operational performance psychology supply chain management value creation AI, Analytics and Big Data Customer strategy in the age of AI: The 5 promises of personalization Jun, 2025 | Article As artificial intelligence continues to mature, personalization will seep across every sector. Is your business ready? Keywords: artificial intelligence automation behavioural economics consumer behaviour customer retention disruption machine learning operational design Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Efficiency and Operational Performance What’s in the box: How mystery sells…and when it doesn’t Jul, 2025 | Article Blind boxes gamify commerce, but the mystery-driven model doesn’t work equally well for all products, new research finds. Keywords: consumer behaviour decision making operational design operational performance psychology supply chain management value creation AI, Analytics and Big Data Customer strategy in the age of AI: The 5 promises of personalization Jun, 2025 | Article As artificial intelligence continues to mature, personalization will seep across every sector. Is your business ready? Keywords: artificial intelligence automation behavioural economics consumer behaviour customer retention disruption machine learning operational design Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
AI, Analytics and Big Data Customer strategy in the age of AI: The 5 promises of personalization Jun, 2025 | Article As artificial intelligence continues to mature, personalization will seep across every sector. Is your business ready? Keywords: artificial intelligence automation behavioural economics consumer behaviour customer retention disruption machine learning operational design Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Behavioural Economics and Marketing How 'add to cart' designs influence our shopping patterns Aug, 2024 | Article Does it matter when you're asked how many items you want to purchase? New research suggests yes. Keywords: BEAR behavioural economics innovation marketing operational design operational performance psychology technology Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Strategy and Value Creation What are the benefits of bringing IT in house? Jul, 2024 | Article Outsourcing IT can reap big savings for fledgling organizations, but is it always the right strategy? New research paints a more nuanced picture. Keywords: automation decision making innovation operational design operational performance strategy technology value creation Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next
Governance and Risk Management Transforming safety culture: An auditing approach to reduce the likelihood of catastrophes Apr, 2024 | Article What can we learn from a trio of railroad disasters? To encourage leaders to take safety seriously, organizations should consider bringing in financial auditors to work with operational safety auditors. Keywords: accounting business ethics corporate culture crisis management operational design operational performance public policy risk management Previous 1 2 3 4 Next