Directors

Joseph R. D’Cruz
Murray Koffler Chair in Pharmacy Management, Leslie Dan Faculty of Pharmacy.
Professor of Strategic Management, Joseph L. Rotman School of Management, University of Toronto.
D.B.A., Harvard Business School

Joseph D'Cruz is widely regarded as one of Canada's leading experts on international competitiveness. He teaches Business Strategy and International Business at the Rotman School of Management, where he is also the Academic Director of a number of Executive Programs. He has taught at IMD International in Lausanne, Switzerland. He consults widely with multinational corporations in the areas of global strategy and international operations. His major clients include: ICI, Exxon Corporation, Price Waterhouse, and DSM (Holland). He is the co-author (with Professor Alan Rugman) of the Kodak series of studies on Canada's international competitiveness and winner of the Touche Ross Award for the best article in Business Quarterly entitled "The Globalization of Manufacturing" (with Professor Fleck). His latest book, multinationals as Flagship Firms (with Alan Rugman) was published by Oxford University Press. He has lectured extensively in Europe, the Asia Pacific region and the U.S. on the subjects of international business strategy and globalization. He has advised the federal government on ways to enhance the international competitiveness of Canadian industry and has served on the Steering Committee of the Prosperity Initiative. His current research is focused on changes in the competitive environment of global industries.

Selected Executive Programs

• Director, Health Leadership Program
• Director, UHN-Rotman Leadership Development Program
• Director, Sunnybrook Leadership Retreat
• Director, “Understanding the New World of Health Care”
• Director, Police Leadership Program

David Knowles
Director, Education and Leadership Development, King’s Fund

David Knowles is a Director within the King’s Fund with responsibility for education and leadership development programmes and associated organisation development projects.

Most of David’s career has been in the NHS. For 18 years, he was a District Administrator, District General Manager and Chief Executive of Central London Health Districts. He was responsible for providing leadership to these organisations during a period of complex and politically controversial change. He has worked at the Fund since 1993.

Currently he is a director of the following leadership development programmes:
• NHS Experienced Chief Executives Programme (in association with the University of Lancaster)
• NHS Directors (Realise Your Potential) (in association with the University of Leeds)
• UK/Canada Exchange Study Tours for Chief Executives
• Canadian Senior Executives Development (in association with the University of Toronto)

He also contributes to a wide range of other programmes and projects within the Fund and has been an adviser to national and provincial Governments in Australia, South Africa and Canada on public sector health service development.

A former President of the IHSM, he is currently a Non-Executive Director of the St George’s Hospital NHS Trust and holds the title of Associate Professor at The University of Lancaster.

Gale Murray
President & CEO
Change Foundation

Gale Murray is the President and CEO of The Change Foundation. She was appointed in April of 1997 as the Foundation’s founding President. The Foundation, established by the Ontario Hospital Association from the proceeds of the sale of Blue Cross, has a mandate to improve health and health care delivery through applied research and analysis, development and education programs and grants to charities. Currently the Foundation’s strategic focus is on understanding the levers of change, their impacts on consumers and health care and the creation of strategies to positively address the impacts. As hospital restructuring has been a major health care delivery change in the last few years, much of the Foundation’s attention has been focused here. Gale has co-authored a number of reports on the financial position of Ontario hospitals, an assessment of hospital restructuring as well as alternative strategic paths for Ontario hospitals. Her current research interest is on demand management in health care and strategies to manage demand.

As part of the Foundation’s mandate to promote change Gale has established an international exchange program for health care executives that includes study tours to the United Kingdom, Australia and Sweden. She will be Co-directing the Leadership Development Program with Joe D’Cruz of the Rotman School of Management and David Knowles of the U.K. based King’s Fund.

Gale brings broad based public and private sector experience in health care management and planning including six years as the CEO for VON (Ontario). She has also served as the Executive Director of the Manitoulin and Sudbury District Health Council, and as the Regional Director for Extendicare for Northern Ontario. Earlier in her career worked in the Department of Social Services in New Brunswick.

Gale holds a Master degree from the University of Toronto in Political Economy and a B.A. from York University in Political Science.

Instructors

Brian Golden, PhD
Sandra Rotman Chaired Professor in Health Sector Strategy at the University of Toronto and The University Health Network;
Director, Rotman Centre for Health Sector Strategy;
Professor of Strategic Management, Joseph L. Rotman School of Management;
Professor of Health Policy, Management and Evaluation Faculty of Medicine

Professor Golden earned PhD and MS degrees in Organization Behavior from Northwestern University, a B.S. degree in Economics from Oberlin College, and was previously on the faculty of the Richard Ivey School of Business, University of Western Ontario (Canada), the University of Texas at Austin (USA), and the J.L. Kellogg School of Management, Northwestern University (USA).

Research
Professor Golden researches and teaches in the areas of organizational development, strategic human resource management, leading change, leadership, boards of directors, and hospital management. His current research includes an examination of variation in mortality rates in intensivecare units, hospital governance and the role of hospital boards on strategic change, and a new research program with Cancer Care Ontario on timely and integrated patient-centric cancer care. Among his published work are articles appearing in Administrative Science Quarterly, Strategic Management Journal, Academy of Management Journal, Journal of Management Studies, Research in the Sociology of Organizations, Journal of Strategic Information Systems, Management Science, and Academy of Management Review. He has on the editorial review boards of Strategic Organization and the Strategic Management Journal.

Teaching and Consulting
Professor Golden currently directs and teaches advanced courses on strategy implementation, health sector strategy, leadership and change in Rotman’s executive and MBA programs, including the Rotman Health Leadership Program. He also teaches on the Faculty of Medicine’s Physician Leader Program. Among his professional activities, he has chaired the Teaching Committee of the Academy of Management’s Business Policy and Strategic Management Division, and has served on the Health Policy Advisory Committee of the Ontario Hospital Association and on expert panels for the Canadian Health Services Research Foundation. His consulting and executive education clients include several U.S. and Canadian hospitals (e.g., University Health Network in Toronto, London Health Science Centre, Baylor Medical Center of Dallas), The University of Saskatchewan School of Medicine, Bayshore Health Group, and LifeMark Health. Clients outside of the health sector include Mars Candy, Dell Computers, 3M, KPMG, Haldex International, Maple Leaf Foods, Scania, Sprint-Canada, Aramark, Nortel, Kimberly-Clark, and Mattel Toys.

Jim Fisher
Associate Dean, Executive Programs, and Professor of Strategic Management, Joseph L. Rotman School of Management, BA (Toronto), MBA (Harvard )

In addition to his role at the Rotman School, Jim is on the Board of a number of companies, including Canadian Tire Limited and Lallemand Inc. Jim spent over a decade in the food industry as Executive Vice-President of Weston Foods and as President of William Neilson Limited, of George Weston North American Bakeries and of Signature Brands Limited. In his early career, Jim worked for McKinsey and Company before starting The Canada Consulting Group, a company that became Canada's leading Canadian-owned strategy firm before it merged with The Boston Consulting Group.
Jim has an MBA with high distinction from the Harvard University Graduate School of Business, where he was a Baker Scholar, and a BA (Honours) in Political Science and Economics from the University of Toronto.

Jim teaches the highly rated course in leadership in the Executive MBA, which led to the Rotman One-Year MBA for Executives being ranked in the top 10 in the world in the teaching of leadership. He also teaches a "sold out" class in Organization Design to the 2nd year of the MBA program where the students voted him "Teacher of the Year."

Mark Sherwin
CORPWORLD President

Since joining CorpWorld in 1996, Mark has trained hundreds of executives, senior managers and professionals across North America to communicate clearly and concisely in critical situations.

A former award-winning journalist and communications strategist, Mark Sherwin brings a valuable dual perspective to strategic communications management, that of a successful journalist and professional corporate communicator.

Mark was a reporter and newscaster for CFRB Radio in Toronto for five years before joining NBC Radio Network News as a foreign correspondent. Mark's first foreign assignment was in Central America. Based in El Salvador, he covered the civil war and conflicts in neighbouring Guatemala and Honduras. Next, Mark was assigned to report on Southern Africa from NBC's bureau in Johannesburg. Mark returned to Toronto in 1988 to join CBC Television as a reporter for the supper-hour news program CBC at Six. Later, as a member of the CBC's Investigative Reporting Unit, Mark won a Gold Medal from the International Television and Film News Awards for a special report documenting high levels of lead in the drinking water of several Toronto area elementary schools. As a result of his investigative report, the government immediately banned the use of lead-based solder in water pipes and implemented widespread water testing throughout the school system.

In 1990, Mark joined the Ministry of Community and Social Services as Manager of Media and Editorial Services in the Communications and Marketing Branch. In the spring of 1992, Mark was seconded to a project team establishing the Ontario Training and Adjustment Board (OTAB) where he managed all communications aspects of the high-profile initiative. Mark was appointed Director of OTAB's Communications and Marketing Branch when the new agency became operational in 1993.

Mark joined the Ontario Medical Association in 1995 to assume a leadership role in focusing and strengthening the Association’s media and public relations programs and communication to its 22,000 members. This was at a time of unprecedented, high profile activity surrounding new legislation and high-risk negotiations with government.

George Fleischmann
Managing Partner, TNET Management Consultants, Inc.

George served as CEO of Food and Consumer Products Manufacturers of Canada (FCPMC), from 1981 to 2003. In 2001 he received the Golden Pencil Award in recognition of his outstanding service to the Canadian food industry.

Prior to joining FCPMC, he held senior positions in several departments of the Canadian government in Ottawa, including Agriculture Canada, Environment Canada, Treasure Board Secretariat, and the Privy Council Office.

George earned his Ph.D in plant pathology and genetics at the University of Toronto and carried out research on cereal disease at the Winnipeg Research Laboratory. He was awarded the C.D Howe Fellowship and spent a year teaching and doing research at the Hebrew University of Jerusalem in Israel. During his decade as a scientist, George contributed more than 50 papers to scientific journals.

In addition to his responsibilities at TNET, George is a lecturer on Business/Government Relations at the Rotman School of Management of the University of Toronto. He received an Award of Teaching Merit from the Rotman SChool in 2002. As well, he is the President of Jofel Investments Ltd., his family’s real estate company.

George serves on the Board of the Public Policy Forum (PPF), and he was the founding chair of PPF National Business Association Roundtable (NBAR).

Michael Decter
Chair of the Health Council of Canada

Michael B. Decter is a Harvard trained economist with over two decades of experience as a senior manager. He is a leading Canadian expert on health systems, with a wealth of international experience.

As a senior manager in the public sector, Michael served as Deputy Minister of Health for Ontario with responsibility for the management of the $18 billion Ontario health system serving 11 million residents of the province. He also served as Cabinet Secretary in the Government of Manitoba.
As Senior Research Scholar at the Centre for Bioethics, University of Toronto, Michael Decter authored the book: Healing Medicare: Managing Health System Change - The Canadian Way, published in 1994. His second health book, Four Strong Winds - Understanding the Growing Challenges to Health Care, was published in June, 2000. Michael Decter was an International Fellow of the King's Fund in London, England. Michael has also authored two additional books, Michael Decter's Million Dollar Strategy (1998), and The DRIP Strategy: Building your Wealth one share at a time with Dividend Reinvestment plans (2001).

As a public speaker on health policy and reform, Michael has addressed audiences across Canada, in the United States, the United Kingdom, Germany, Italy, and the Netherlands. In 1995, Michael Decter chaired the Four Country Conference in Amsterdam, The Netherlands which brought together experts from Canada, the United States, Germany and Holland. In 1996, he undertook a major speaking tour in Australia.

As a consultant, Michael has led major assignments for many of Canada's leading teaching hospitals.These assignments have included reengineering, mergers, and strategic planning. Hospitals and health systems among Michael's clients have included the Toronto Hospital, Capital Health Authority, St. Boniface General Hospital, Chedoke McMaster Health Sciences Centre, St. Michael's Hospital, and the Capital Health Authority in Edmonton. Consulting positions have included Partner at KPMG, and Managing Director - Canada for APM/CSC.

Michael Decter has also worked for health associations and for religious orders with works in the health field. Clients have included the Catholic Health Association of Canada, Les Soeurs de la Charité de Montréal, the Grey Nuns of Manitoba, and the Catholic Health Association of Ontario.
As a negotiator and facilitator, Michael has represented governments, corporations, and hospitals. In negotiations such as the 1991 Framework Agreement between the Ontario Government and the Ontario Medical Association, Michael has achieved consensus where parties are far apart. Michael facilitated the merger of the Etobicoke, Peel Memorial, and Georgetown District Hospitals. As well, he facilitated programme transfers between the Toronto Hospital and Mount Sinai Hospital. In these instances, he worked jointly for the hospitals involved at the request of their boards and CEO's.
Michael Decter remains active as a facilitator and public speaker as Managing Director of Michael Decter and Associates Ltd. He also serves as President of the investment management firm, Lawrence Decter Investment Counsel Inc.

Michael is also the Chair of the Canadian Institute for Health Information, as well as a Board Member of Interhealth Canada Ltd., Assessment Strategies Inc., Lawrence Decter Investment Counsel Inc., and The Public Policy Forum.