Groundbreaking ideas and research for engaged leaders
Rotman Insights Hub | University of Toronto - Rotman School of Management Groundbreaking ideas and research for engaged leaders
Rotman Insights Hub | University of Toronto - Rotman School of Management

Beyond the hashtag: moving toward real change

Read time:

Katy Milkman, Eric Singler, Maydianne Andrade

Key Takeaways

Our attachment to our identity as a good person gets in the way of actually becoming a better
person and undoing unconscious bias.

We're satisfied once we hit (low) diversity targets, therefore we don’t make more progress.

Effective behavioural interventions: make it easy, change defaults, change norms rather than minds.


Dolly Chugh is associate professor of management and organizations at New York University.

 

Katy Milkman is Evan C. Thompson endowed term chair for excellence in teaching and associate professor, operations, information and decisions, University of Pennsylvania.

 

Eric Singler is general manager of BVA, Global CEO BVA Nudge Unit and managing director at PRS IN VIVO.

Maydianne Andrade is vice-dean of faculty affairs and equity and Canada research chair at the University of Toronto Scarborough.