MICHAEL LEE-CHIN FAMILY INSTITUTE for Corporate Citizenship


MICHAEL LEE-CHIN FAMILY INSTITUTE FOR CORPORATE CITIZENSHIP

Creating a Definition Project for Business Leadership

AIC Definition Detailed View

Definition	Organizational citizenship behaviour: a discretionary behaviour directed at individuals or at the organization as a whole, which goes beyond existing role expectations, and benefits the organization and/or is intended to benefit it.
Author 1	Anit Somech
Author 2	Anat Drach-zahavy
Author 3
Reference Journal	Journal of Occuptaional and Organizational Psychology 77, 281-298
Reference Publisher
Reference Year	2004
Approval Status	YES